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After Care

aftercare kitchenWe recognise that after care and after sales support is one of the most important considerations for any consumer, especially when making a considerable investment in an extension or home improvement. The values that we operate by and the reputation we endeavour to maintain means that supporting our clients post completion of any project or work is of upmost importance to us. We want to ensure that our customers have peace of mind that our commitment to them extends beyond completion of the job in hand.

We are able to do this by using only the best product suppliers and hand-picked tradesmen to ensure superior quality. We routinely review our tools, techniques and skill sets to ensure that we maintain currency with the ever evolving building and construction industry. We also ensure compliance with the requirements of building control and this is ensured by use of a competent building inspector. The building inspector plays a vital role in assessing and certifying the project at various stages to ensure policies, processes and legal requirements have been met. This culminates in a final certificate when the work is complete and all final inspections have been undertaken. 

Communication is maintained throughout each project to ensure any questions or concerns are addressed prior to completion and sign-off. A thorough review of the work is conducted hand in hand with the customer to ensure that the final article meets expectations. We continually seek feedback to identify opportunities for improvement from each project we undertake and ensure that we are listening to the views of our customers.

Most of our work comes from repeat business, and referrals from existing customers. This makes it all the more important to ensure our work is of a standard that will stand the test of time. For more information please take a look at our range of Testimonials or Contact Us

 

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